Testimonials

"We're not sure how often folks take the time to reflect on their experience with Colliers, but Judith and I simply feel compelled to do so! Our experience with your company and your staff has set a new standard for service.

Our first contact was with Carol, who spent painstaking time analyzing our air quality concerns, helping us understand our needs, and quoting the appropriate products and services.

Then, Marsha, who is always so cheery and friendly on the phone; and in addition, was very helpful in scheduling each of the appointment and personnel needed to complete the air duct cleaning service, as well as the installation of the new air filtering system.

But, our expectations were clearly surpassed when the service folks arrived...Jared, Chuck and finally, Tim. Each of these men was neat, knowledgeable, polite, and skilled. Each did their job in a timely way, and kept us informed regarding what they were doing and why. Each worked hard to complete their assignments on time. We simply couldn't have asked for more. Our confidence was, and is, at a very high level!

Finally, our satisfaction with the products we purchased is again far greater than our expectation. We have struggled with air quality for a number of years. Carol's recommendations were spot on. After the filtering system was upgraded, and the ducts cleaned, we immediately noticed a difference, and are thrilled with the result.

Then, what a surprise when each of your service folks asked us to "grade" them. It is no wonder that your service is extraordinary. Your system of giving every customer an opportunity to candidly reflect on their satisfaction immediately after the service is completed is bound to increase sensitivity to fantastic customer service.

Your organization is to be congratulated for the way you conduct business, as well as for the quality of your staff."

-Chuck and Judith, Winona Lake

"I have never had a more professional, courteous, friendly, or knowledgeable bunch work on my equipment. I will gladly recommend Collier's in the future."

- Jack Davidson, Lagro

"Over the years we have been very satisfied with the professionalism and the quality work Colliers has done for us. Thank you so much for keeping our family warm."

- Laura Sowers, Warsaw

"Excellent. Everything was handled very professionally. We are very pleased. We've used the fireplace and it warms the room. Mr. Ousley got a chimney sweep to return our call when we couldn't get in touch with the chimney sweep. Thanks!"

-Wayne and Joyce, N. Manchester

"We feel we had a very good experience form the time we were selecting the style of logs through the installation. The sales persons were very helpful and courteous. When Ryan came to install the logs we were very impressed when he covered the floors from the front door to the fireplace with white tarps. Everything was swept and cleaned up before he left. We appreciate the good service from Colliers."

- Marvin Stevens, Warsaw

"We have used your service twice and have been pleased both times. We have found your rates reasonable with quick responses for scheduling appointment. The service people we dealt with were always friendly and courteous."

-Don and Mary, Milford

"Very Prompt to start work and get it done in a professional manner. It's so much more comfortable in my house and we're very happy. Thank you."

-Becky Ochoa, Warsaw

"Very fast and efficient. What was promised to us actually happened! The two installers were very courteous, clean and knowledgeable. We will definitely refer your company to other people."

-Don Kelly, Ft. Wayne

"Always been satisfied with your products and service..."

- Jim Cowan, Warsaw

"Respectful to us and our property. Liked everything that was installed- will recommend you to all our family and friends."

- David and Glenda, Columbia City

"Ryan was extremely courteous, helpful as well as took it upon himself to clean the inside of the fireplace without being asked. We would recommend your company to anyone. We were very impressed with your service."

-Ron Shavers, Winona Lake

"The guys who did installation did an excellent job. They cleaned up the area so well that you can't even tell that they were here. We want to thank you all so much for going out of your way to help us."

-Brad and April, Mentone

"We appreciate everything about the job, from the quick response after we had no air conditioning, to the way the guys worked so hard, and to the way we were treated. We are very happy with the service and the product we received."

- Eric Thornton, Ossian

"We are very impressed with the installer's effort to keep our home clean during the install- they placed coverings on the floor and shoes! This attention to keep our home clean is without question and outstanding service. I know of virtually no other company in Warsaw that even cares! Thank you."

- David Pearl, Warsaw

"Ryan is a really nice guy-he knew what to do and explained what he did. He was not upset over how late he would be getting home when he arrived here and the door was locked. He cleaned up and made sure everything was in its place. He covered his shoes to protect my floors. I would trust Ryan to be in my house whether I'm home or not."

- Janet Reust, Huntington

"Everyone was professional and friendly. I am thankful we made the call to Colliers."

- Dave Morrow, Plymouth

"We have been with Collier's for a long time and find them to be very honest and fair to do business with. When you need their services they are prompt and nice to work with. Most of all Lennox is a great furnace: Mr. Swihart and Jesse explained details of the furnace so we could understand them."

- Burl Faurote, Warsaw