Collier's Heating & Air Conditioning - Warsaw, Ossian
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Warsaw

574-269-3393

Columbia City

260-622-6622

Collier's Staff


Joe Collier, owner

Joe Collier

Owner

Warsaw
Joe and Ken purchased the Lennox Heating and Cooling Division of what was then Gast Fuel and Services in 1987. He has 40 years experience in the HVAC business and operates the sales and installation departments of Collier's Warsaw office. He and his wife, Deb, are local residents and have one grown son.

Todd Zeplin, owner

Todd Zeplin

Owner

Todd joined the Collierís family as a co-owner 16 years ago and began his career with WaterFurnace in 1986. He quickly learned the trade and was promoted several times, even serving on a WaterFurnace Advanced Development and Engineering Group. When the opportunity arose to join in on the ownership of Collierís Heating & Air Conditioningís WaterFurnace dealership in 1996, Todd jumped at the opportunity and has been instrumental in earning Collierís 2011 designation as Indianaís largest WaterFurnace dealership.

Ken Diekhoff, president

Ken Diekhoff

President

Ken and Joe Collier purchased the Lennox Heating & Cooling division of Gast Fuel and Services in 1987. Ken lives in Warsaw with his wife and has raised two children. He has 37 years of HVAC experience and even taught an HVAC apprentice program for ABC in Fort Wayne for 10 years.

Stephanie Pahl

Marketing Coordinator

Born and raised in Alaska. Graduated from Grace College in 2010 with a degree in Sports Marketing. Recently married. Has been with Collierís since June 2012. Husband and I enjoy the outdoors; fishing, deer hunting, and camping.

Warsaw


Sean, intaller

Sean

Installer

Warsaw
Sean has been with Collierís for 3 years. He resides in Etna Green with his wife and two children. When not working, Sean enjoys spending time with his kids and enjoying the outdoors.

Heather, customer service representative

Heather

Customer Service Representative

Warsaw
If you call Collierís in the mornings, Heather is likely the person you are talking to when you call our Warsaw office. A resident of Warsaw, she has been with Collierís 2.5 years. She is a wife of 16 years and she and her husband have four children.

Jesse, service technician

Jesse

Service Technician

Warsaw
With 10 years of experience in the HVAC industry and training from A.B.C. School, Jesse has been with Collier's for 6 years. He resides in Winona Lake with his wife and two children.

Kevin, lead installer

Kevin

Lead Installer

Warsaw
A resident of New Paris, Kevin has been with Collierís for 11 years. He is married with two young boys and attends Warsaw Community Church. Kevin is a NASCAR fan and his favorite driver is Tony Stewart.

Becky, install coordinator/inside sales

Becky

Install Coordinator / Inside Sales

Warsaw
Becky has been with Collierís since 2004 and is likely the first person youíll see upon entering the store. She handles inside sales for The Fireplace Shoppe and coordinates installations for the HVAC side. She lives in Warsaw and spends her free time camping, taking beach vacations and enjoying her dogs.

Chuck, service technician

Chuck

Service Technician

Warsaw
An employee of Collierís for 8.5 years, Chuck resides in Warsaw with his wife of 9 years and their three boys. He is NATE certified and won the 2005 State Craft Olympic Championship for technical problem-solving. Chuck also served a 4-year apprenticeship with Associated Builders & Contractors.

Valerie, bookkeeper

Valerie

Bookkeeper

Valerie has served as Collierís bookkeeper for 13 years. She is a resident of Warsaw.

David, service technician

David

Service Technician

Warsaw
David has been with Collierís for nearly 9 years. A resident of Silver Lake, he is married with three grown children. When not working he enjoys hunting, fishing, model ship building, bowling and camping. David recently completed an inspector class for HVAC.

Ryan, lead installer/lead service technician

Ryan

Lead Installer / Lead Service Technician

Warsaw
Ryan has been with Collierís for nearly 8 years and has been in the HVAC industry for 11 years. He and his wife of 10 years reside in Leesburg with their two children. When not working, Ryan is an avid Colts fan.

Jeff, service technician

Jeff

Service Technician

Warsaw
Jeff has been with Collierís for a total of 13 years to date. He is a Claypool resident, is married and is the father of two boys. His HVAC experience totals 38 years in heating, cooling, commercial refrigeration and venting.

Mary

Customer Service Representative

Warsaw
Mary hails from Albion and has been with Collierís since July 2010. She is likely one of the first people you speak with when calling in to our Warsaw shop and has been in customer service for 8 years and loves helping out customers and working as a team. She is married with two grown children and three grandsons.

Jared, installer

Jared

Installer

Warsaw
Jared has been with Collierís for nearly 8 years. He lives in Wabash and has a baby boy. Jared has completed installation training for WaterFurnace and Mitsubishi.

Larry, design & installation specialist

Larry

Design & Installation Specialist

Warsaw
Larry has been with Collierís for 5 years and is the person you will meet with when planning for a new home comfort system or designing a home in the Kosciusko County and surrounding areas. Larry lives in Warsaw with his wife and has a daughter. When he isnít working, Larry is a pilot, a guitarist at FUMC, a board member of Kosciusko/Fulton County Homebuilders Association, active with the Greater Warsaw/Kosciusko County Chamber of Commerce and in fund-raising for Camp-Watcha-Wanna-Do for children with cancer.

Tim, service technician

Tim

Service Technician

Warsaw
Tim is an 11-year Collier's veteran who has completed WaterFurnace and M.I.T. training and continues to undergo training. He and his wife of 34 years reside in Warsaw and have raised two children.

Ossian


Doug, design & installation specialist

Doug

Design & Installation Specialist

Ossian
Since 2004 Doug has served as Collierís Ossian and area representative helping families maintain ideal comfort in their homes. Doug lives in Fort Wayne and is married with two children. He is certified in both and Lennox and WaterFurnace.

Renee, office manager/service manager

Renee

Office Manager / Service Manager

Ossian
Renee is starting her 12th year with Collierís. She is married and has 7 grandchildren she loves spending time with. A resident of Ossian, Renee has 20 years of office and customer service experience and says her favorite part of her job is communicating with the customers and calls her Collierís family her second family.

Ryan, service technician

Ryan

Service Technician

Ossian
For nearly a year Ryan has called Collierís home where he serves as a service technician. A graduate of Ivy Tech, Ryan says his favorite parts of the job are the challenges of troubleshooting problems. He resides in Fort Wayne and is married with two sons.

Jody, senior service technician

Jody

Senior Service Technician

Ossian
Jody has been with Collierís for 10 years. A resident of Bluffton, he received his HVAC certificate from Ivy Tech. Jody also has certification from WaterFurnace and Climate Master, and is a state certified boiler operator. He received continuing education from the National Comfort Institute. Jody also works with our manufacturers on new products and is a great asset to Collierís and our customers.

Randy, installation manager

Randy

Installation Manager

Ossian
A veteran with Collierís, Randy has been an installer for 16 years after attending Ivy Tech. His knowledge in the HVAC industry is extensive, having served a four-year ABC apprenticeship, attended WaterFurnace training schools and even taught an HVAC apprenticeship. Randy lives in Fort Wayne and came to Collierís from WaterFurnaceís research and development department. He holds an Allen County Journeymanís license and is EPA certified.

Tiffany, customer service representative

Tiffany

Customer Service Representative

Ossian
When you call in to our Ossian office youíll likely be speaking with Tiffany who has been with Collierís since 2011. Tiffany lives in Ossian and loves being our customersí first contact with the company.

Andrew, apprentice inspector

Andrew

Apprentice Inspector

Ossian
Andrew came to Collierís with two yearsí experience in the HVAC industry and has been with our company for a year and a half. He largely works in residential installations. Andrew lives in Bluffton.

Troy, HVAC apprentice

Troy

HVAC Apprentice

Ossian
With Collierís now for 3 years, Troy has been installing geothermal loops for two years and is an HVAC installer. He is a Norwell High School graduate and calls Bluffton his home.

Clint, installation journeyman

Clint

Installation Journeyman

Ossian
EPA certified, a licensed Allen County Journeyman and graduate of WaterFurnace Service and Installation classes, Clint has been with Collierís for 7 years. Clint also worked in our loop department for two years and has been installing home comfort systems for the past five years. He and his wife live in Bluffton.